Frequently Asked Questions

Q. Will the Company have local (in region) customer/admin support, pre-sales support, post sales support?
A. Yes. We expect that regional support will continue as ASC Signal for the foreseeable future.

Q. Is ASC Signal committed to providing long term support for the products that they sell?
A. Yes. We will continue to stand behind our products, offering excellent technical support and service, in-warranty and out-of warranty product support.

Q. What if I have a problem with a product that I purchased from Andrew Corporation, who should I call for support?
A. For SatCom, HF and Radar products, please refer to the Contact section of our website at www.ascsignal.com for more information. For all other Andrew products, please contact the ACI Customer Support Center: Toll Free (USA) +1-800-255-1479 or (International) +1-779-435-6500.

Q. Who should I call if I have a technical problem with one of your products?
A. Your previous technical contacts for SatCom, HF and Radar products should remain the same. However, please refer to the Contact section of our website at www.ascsignal.com for more information.